Submit a request
The Post Office
Recovering your login details, updating your personal details, and cancelling your account
Updating your details
How can I update my name and address details?
How can I change my email address?
Cancelling your account
How do I cancel my account?
Recovering your login details
What is my username?
How do I recover my password?
How do I recover my two-factor authentication?
What is an Account Recovery Code?
I forgot my password and don't have access to my old phone number/authenticator. What can I do?
My account is blocked. What can I do?