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General

About the Post Office and GOV.UK Verify

GOV.UK Verify

  • I received a letter from HMRC Digital Services stating that I can no longer log in with GOV.UK Verify. What do I do?
  • What can I do if I can't verify online?
  • How do I log in to GOV.UK services?
  • Why is the GOV.UK service I want to access no longer available via Post Office GOV.UK Verify?
  • Alternative ways to apply for a basic DBS check
  • How can I see the status of my DBS check?

Data and Security

  • I received an email saying that my Post Office account has been updated
  • What do I do if I notice suspicious activity on my account?
  • How is my information kept secure?

Other Issues

  • Why is my account no longer verified?
  • Why do I see a 500 error or 404 error?
  • Why has my session expired?
  • Comments and complaints
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